Privacy and Safeguarding Policy (Otmo.Studio App)
Introduction: Welcome to Otmo. We value your privacy and are committed to safeguarding your personal information. This policy outlines how we collect, use, store, share and protect your data. By using Otmo, you agree to the terms outlined in this policy.
Information we collect:
We may collect the following types of information:
- Personal information: This includes your name, email address, phone number, and other contact details.
- Usage data: Information about how you use our software, including interactions, features accessed, and device information.
- Technical Information: Data about your device, such as IP address, browser type, operating system, and unique device identifiers.
How we use your information:
We use your information for various purposes, including:
- To operate, maintain, and improve the software.
- To communicate with you about updates, features, and customer support.
- To ensure security and prevent unauthorised access or misuse.
- To personalise your experience and provide customised content.
- For analytical and research purposes to understand user behaviour.
- Data Sharing and Disclosure We may share your information in the following scenarios:
- Service Providers: We may work with third-party providers to perform services on our behalf, such as hosting, data analytics, and customer support.
- Legal Requirements: If required by law, we may disclose your information in response to a court order, subpoena, or other legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
- With Your Consent: We will share your information with third parties if you explicitly consent.
Data security: We employ robust security measures to protect your information from unauthorised access, disclosure, alteration, or destruction. These measures include:
- Encryption of sensitive data during transmission and storage.
- Access controls to limit who can access your information.
- Regular security audits and vulnerability assessments.
- Data backup and disaster recovery procedures.
Data retention: We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymise your information when it is no longer needed.
Your Rights: Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request corrections to inaccurate or incomplete personal information.
- Deletion: You can request the deletion of your personal information, subject to certain exceptions.
- Objection: You can object to certain types of data processing.
- Data Portability: You can request a copy of your data in a portable format.
Contact Information: If you have any questions or concerns about this policy or our data practices, please contact us at [email protected]
Changes to This Policy: We reserve the right to update or change this policy at any time. If we make significant changes, we will notify you via email or through the software. We encourage you to review this policy periodically to stay informed about our privacy practices.